Privacy Policy
Improving the quality of service for gamers and diversifying their gaming experience is a priority for ElonBet Casino Bangladesh. The company constantly monitors trends in the gambling industry, as well as the needs and preferences of players. In order to better understand the interests of gamers, the casino has created a Privacy Policy. This document allows the company to legally collect and process sensitive user details.
For gamblers to have a comfortable stay on the website and not be shocked, ElonBet Casino Bangladesh offers them to study the provisions of the policy in advance. The player must agree to the rules to access the services. Otherwise, they will be forced to leave the website.
The procedure for changing and supplementing the document
The privacy policy is based on the data protection law. Since security methods are constantly being improved, all legal bases are supplemented and changed. ElonBet Casino Bangladesh is also forced to adjust the policy for the document to remain relevant.
If the company makes changes, all gamers will be notified in advance. As soon as the new rules are published on the site, they will immediately come into force. The casino warns that further use of the services on the site will mean automatic consent to the amendments.
What private details are gathered?
ElonBet Casino Bangladesh receives a huge amount of information related to users. However, the company processes only those private details that are necessary to achieve the objectives of the policy. They are divided into several categories:
- Registration. This includes full name, gender, date of birth, email and mobile number;
- Technical. The company can find out how the player uses the website thanks to the IP address, device and browser type, language preferences, date and time of entry, and session duration;
- Activity. The casino will gather details about bets, deposits, withdrawals, and other user actions on the website or Elon Casino app;
- Correspondence. If the gamer contacts customer support, then the company will save records of correspondence and phone calls;
- Social networks. If the user shares achievements in the casino on their social networks, then ElonBet Casino can find out the username, profile photo, and other details;
- Cookies. Thanks to small text files, the company can learn about the gambler’s movements on the site and their preferences and needs.
How is it used?
The company identifies four sets of purposes for which it may use the confidential details of gamblers. These include running a business, complying with legal obligations, fulfilling contractual terms, and gamblers’ preferences. Under this, ElonBet Casino Bangladesh uses the personal data of players in:
- Assisting gamblers and informing them about promotions and updates;
- Conducting identity checks on all new users;
- Processing transactions and other gamblers’ requests;
- Analyzing and improving the performance of the website;
- Creating and testing new services;
- Preventing fraud, money laundering, and terrorist financing;
- Creating an effective marketing strategy.
Retention period
The retention period of personal details depends on the purpose for which they were collected. In most cases, private data is deleted or anonymized if the policy objective has been achieved.
ElonBet Casino Bangladesh may retain information related to financial transactions for longer. Some types of sensitive data may also be required even after the user deletes their profile.
Customer Support
If gamers have questions about the privacy policy or want to file a complaint, then they should contact the customer support service. The company accepts all requests by email at [email protected]. If the support manager is unable to resolve the issue, then it will be forwarded to the company’s management for consideration.
Links to external resources
ElonBet Casino Bangladesh may place advertisements or links to third-party resources on the website. The company does not manage such sites and does not guarantee their security. If the user wants to follow the link, the casino recommends that they first study the privacy policy and make sure the resource is safe. The company will not be held liable for any losses or damages that the gambler may incur as a result of visiting an external site.
